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IT Service Manager

Location:  Surrey
Sector:  Legal
Job type:  Permanent
Reference:  284

Our client is a leading global advisory firm. They are looking for an experienced IT Service Manager to join their team in Surrey.

Key Responsibilities:

• You will be responsible for managing one or more services throughout their entire lifecycle
• You will be required to ensure vendors are meeting SLA’s and escalating issues regarding performance to their Service Owner
• You will be responsible for ensuring the service entry in the Service Portfolio/Catalogue is accurate and is maintained

Skills:

• Must have cross functional experience working with IT teams that develop, support and test the applications and also stakeholders, BA’s, Project Managers and developers
• Must have management reporting experience
• Must have experience managing services throughout their entire lifecycle

 
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