Are ATS systems Killing feedback and the human element in recruitment?

1 Minute

With more firms relying on recruitment portals and ATS platforms, I’ve noticed a big r...

With more firms relying on recruitment portals and ATS platforms, I’ve noticed a big rise in generic rejection messages along the lines of:

β€œπ˜šπ˜°π˜³π˜³π˜Ί 𝘺𝘰𝘢 π˜©π˜’π˜·π˜¦π˜―β€™π˜΅ 𝘣𝘦𝘦𝘯 𝘴𝘢𝘀𝘀𝘦𝘴𝘴𝘧𝘢𝘭, 𝘣𝘢𝘡 𝘸𝘦 𝘸π˜ͺ𝘴𝘩 𝘺𝘰𝘢 𝘒𝘭𝘭 𝘡𝘩𝘦 𝘣𝘦𝘴𝘡 𝘒𝘯π˜₯ 𝘸π˜ͺ𝘭𝘭 𝘬𝘦𝘦𝘱 𝘺𝘰𝘢𝘳 π˜₯𝘦𝘡𝘒π˜ͺ𝘭𝘴 𝘰𝘯 𝘧π˜ͺ𝘭𝘦.”

The value of these systems is great for both company and recruiter as they make admin and duplication so much easier and I completely appreciate it can be impossible to go back on every application. 

But when someone’s taken the time to prepare and attend an interview, I personally try my best (and I know on occasions I haven’t been able to do so) believe the least that should be offered is a few lines of honest feedback on where they fell short and how they can improve moving forward.

Sometimes, a quick call or a short, constructive message can make a huge difference, and it builds respect on both sides. I’m seeing this lack of feedback hurting firms’ reputations and even putting strong candidates off applying meaning firms could be missing out on top talent.

Are we losing the human element that’s so important and is automation and efficiency coming at the cost of connection and development? 

I’m keen to hear from people on both sides of the interview table on what your take is?

Are ATS systems Killing feedback and the human element in recruitment?